Wednesday, May 6, 2020

Interpretation and Analysis of “from W. S.” by L.P.Hartley

The text given for interpretation is an extract from the novel â€Å"From W. S.† by L.P.Hartley, a British writer, known for novels and short stories. L.P. Hartley was a highly skilled narrator and all his tales are admirably told. As a contemporary reviewer remarked, â€Å"not only does he portray the exterior of social life with a novelist’s sharp eye for detail, but he also explores the underworld of fears and fantasies through which we wander in our ugliest dreams†. â€Å"From W.S.† comes from â€Å"The Complete Short Stories of L. P. Hartley† published posthumously in 1973 and tells the story of a writer, Walter Streeter, disturbed by the postcards of ambiguous contents sent by a poison-pen. The passage is written in the narrative key. The prevailing†¦show more content†¦Like you, it’s on the Border† and â€Å"I’m sure it’s not a sign of megalomania in your case† ); 2) the abundance of rhetorical quest ions: â€Å"†¦do you really get to grips with people?†, â€Å"Have you ever be sent to Coventry?†, â€Å"I advised you to come to grips with your characters, didn’t I?†, â€Å"Have I given you any new ideas† ; 3) the wide use of sarcasm: â€Å"Do you really get to grips with people? I doubt it†, â€Å"I’m sure it’s not a sign of megalomania in your case†, â€Å"If I have you ought to thank me, for they are what novelists want, I understand†; 4) the employment of idioms implying threat that can not be directly referred to â€Å"I think you should plump for one world or the another†, â€Å"Have you ever be sent to Coventry?†; 5) the same farewell at the end of each letter which may be considered as some kind of an â€Å"emotional stroking†, that, is a recurring although slightly-changing metaphor: â€Å"†¦a handshake from your devoted admirer†, â€Å"another firm handshakeâ € ¦Ã¢â‚¬ , â€Å"another hearty handshake†, â€Å"another hard handshake†¦Ã¢â‚¬ . It is important to notice that this phrase, initially friendly, is transformed into something openly violent. Therefore, all the things mentioned above may characterize the anonymous writer as a brilliant manipulator who carries out a well-planned intrusion into Walter Streeter’s life. The main intrigue of the extract – is the reason why a pen-poison stalks Walter Streeter a and the

Tuesday, May 5, 2020

Leading and Managing Organizational Change

Question: Discuss about the Leading and Managing Organizational Change. Answer: PolyProd is a corporation that manufactures, markets and develops high technology products for home and industry use. The manufacturing and distribution division (MDDiv) of the company is engaged in the manufacturing and marketing process and its products have increased markedly with the introduction of the manufacturing processes that are automated, high volume and unique. However, with the increase in production, there has been an increase in complexities which has been noticed by Roberta Jackson who is the project manager at the first level at the headquarters site. Based on her informal information and experience, she has found that the existing practices of information management is going to cost the company in huge direct expenses and can have its contributions to the share decline of the product on a long term. Therefore, she has decided to conduct an informal discussion with the executive of MDDiv Stewart Jones, who is the potential project sponsor. She wishes to describe the development of a change process and the critical issues that will be faced while managing the change. The techniques of project and change management in the engineering firms needs to proceed along the traditional path and then it should initiate to allocate the resources followed by monitoring of the progress. It is evident that the documentation process and procedure at MDDiv are quite old and outdated and processes involved are incorrect. The documentation process of the company is unsatisfactory for the management and the employees and this form of incorrect documentation is leading to the development of distrust among the users and technical writers. Information management system can be the solution to this problem by developing a change process. This process will involve both process improvement and cultural changes as the entire documentation process will undergo a change (Ward Peppard, 2016). The change implementation and management will be done following few steps which initiate with the setting and agreeing with the objectives. This will be followed by devising plans, implementing and monitoring them and reviewing them accordingly if any correction is required. The key stakeholders for the change process will be the project managers, sponsors, change control board and team members (Willcocks, 2013). The cultural aspects will be involved with the management of the power, task, bureaucratic and individualistic cultures. Changes are often resisted by the staff members as they perceive threats in the new system and therefore, in spite of the problems, they resist the changes (Hayes, 2014). Convincing them about the benefits of the changes with the added system functionalities in the documentation process will help to manage the issues related to change. References Hayes, J. (2014).The theory and practice of change management. Palgrave Macmillan. Ward, J., Peppard, J. (2016).The Strategic Management of Information Systems: Building a Digital Strategy. John Wiley Sons. Willcocks, L. (2013).Information management: the evaluation of information systems investments. Springer. Leading and Managing Organizational Change Question: Describe about the Leading and Managing Organizational Change of the role of Chief Marketing Executive? Answer: Introduction: This topic is about Leading and managing organizational change. There had been a class activity based on this topic, where I have played the Chief marketing executive. There had been a group of 10 people in the class activity and different roles had been assigned to different people for this activity. I have been exposed to many enriching experiences and have learnt many things about this topic through my role as the ceo of a company. In this essay I am trying to elaborate on the different outcomes of my experience and how can it help others. The learning outcomes from my extensive study in organizational change Since the middle of 2000s, organizational change had been a matter of great importance in the business world (Senior Fleming, 2006). There have been a vast expansion of new markets and labor forces in the market with innovative technologies on the high rise here had been no looking back in this sector. I have felt, these new technologies have put the investor demand and capital flows in jeopardy as it has become less predictable. Firms have to become more sophisticated as a result. Organizational change is an important concept in this complicated world. Organizational change is the process of how organization changes its strategies, structure, operational methods, organizational culture and technologies to make way for changes in the organization. According to me, the study of organizational change draws from the field of psychology, management, political science, sociology and economics and is interdisciplinary in nature. (Poole Van de Ven, 2004). Leading and managing organizational change: In management today, organizational development, planned change and change management are hot topics. Moreover, I have studied that the Californian state has completed the California review, which asks for a restructuring of the state government. The process of judgement has been started by Professor Worley to Miriam lacey, Ann Feyerhem etc. Dr.w. Scott Sherman , in his book Managing Resistance to Change have addressed issues involving understanding resistance to change and managing strategic change. For a successful managing strategy it is important to organize culture, process and people in most organizations of today (Michael, 1982). The organizations need to change at a higher rate in the face of globalization, demographic trends and technological innovations to stay more competitive in the changing world dynamics. Most of the organizations will agree to the point that they have done a good job in changing these statements. In my opinion, a companys alignment of processes, strate gies and structure is based on managing changes which is a continuous process and combination of science and arts('Journal of Accounting Organizational Change', 2010). In todays environment a number of companies are undertaking the necessary changes which are needed to be survived in todays competitive world. The employees are involved in key decision making and they are paid for their performance rather than the time that they are spending in office. They are taking decisions that are involved in changing the nature of the organization rather not thinking of the things that had already happened .They are taking initiatives to prevent further blunder . According to my opinion, trendy and upcoming fads that are steadily increasing in todays world have forced the managers to forget about the tools of change that has been effective in the past. My purpose is to form a combination of those tools both old and new and to refresh and revitalize some of these basic principles. American health ways, Microsoft, JP Morgan and Gis are some of the organizations who have been quite successful in effecting this change in their organizations (International International, 2015). I have felt, these organizations have mastered these changes that increase their probability of success in the present and in the future. Organizations which cannot adopt themselves in the light of rapid change cannot survive for much longer. Similarly implementing poor policies which do not apply to changes is similar to applying no policies at all. Poor implementation changes the views of the people about change and it creates problems in the future. With the best of intentions managers change one aspect of the firm rather than changing it holistically. Without implying the fact that how will be the peoples reaction toward these changes if changes are implemented such changes will be damaging, unsuccessful and unsupported in the future. Such changes are creates tensions and will ultimately lead to no results at all. Personal change should be initiated before organizational change. Senior managers press for the need of changes in meetings and after the meetings they circulate memoranda and expect that everyone will appreciate their decisions, drop the way they are acting and will adopt to the new ways. Change is resisted in organizations as people are rarely given the chance to understand why change is needed. To implement changes and to see the best side of it, employees must understand that it is to their best interests that they should do things differently (Christopher G. Worley Yvonne H. Vick, 2015). It is not possible for all employees to drop a set of behavior one sudden day and adapt to a new set of behavior the very next day. So, it is a slow and gradual process. Change involves opportunity to learn and also time and learning may not be sufficient every time. So it would be inappropriate to expect change all of a sudden. I have researched on Microsoft and have found out that it changes its structure routinely (Cameron Green, 2004). Every six months they exercise changes for improving the relationships between sales and various other operating groups, the marketing subsidiaries and the corporate office. The employees are quite adaptable to these changes now and will commit themselves only if the changes yield short term goals. Conclusion: Change is required in all organizations to stand out from all the other firms and seeking higher levels of power and intelligence. The managers and leaders clamor for the recent developments and new innovative ideas in the corporate front (AU Faculty of Business, 2015). But, irrationally they forget the prerequisites for a successful change, and they think why they are not making enough progress. Though implementing change is very difficult, it is equally important for organizations to implement it. As a result I would like to implement 8 steps to initiate organizational change. These are: A sense of urgency should be created A guiding coalition should be built Strategic initiatives and vision should be formed A volunteer army should be enlisted Barriers should be removed in order to enable actions Short term wins should be generated Acceleration should be sustained and finally Change should be instituted References: AU Faculty of Business,. (2015). 551-LMOC: Leading and Managing Through Organizational Change - AU Faculty of Business. Retrieved 16 February 2015, from Cameron, E., Green, M. (2004). Making sense of change management. London: Kogan Page. Christopher G. Worley, P., Yvonne H. Vick, M. (2015). Leading and Managing Change - Graziadio Business Review | Graziadio Business Review | Graziadio School of Business and Management | Pepperdine University. Retrieved 16 February 2015, from International, K., International, K. (2015). The 8-Step Process for Leading Change - Kotter International. Kotter International. Retrieved 16 February 2015, from Journal of Accounting Organizational Change. (2010). J Acc Organizational Change, 6(2). doi:10.1108/jaoc.2010.31506baa.003 Michael, S. (1982). Organizational change techniques: Their present, their future. Organizational Dynamics, 11(1), 67-80. doi:10.1016/0090-2616(82)90043-2 Poole, M., Van de Ven, A. (2004). Handbook of organizational change and innovation. Oxford, UK: Oxford University Press. Senior, B., Fleming, J. (2006). Organizational change. Harlow, England: Prentice Hall/Financial Times.

Saturday, April 18, 2020

Starbucks Humana and Ethics Essay Example For Students

Starbucks Humana and Ethics Essay This paper examines the ethical foundations of two companies operating in very different markets. Starbucks’ is a chain of coffeehouses specializing in gourmet coffee lines. Starbucks is based on sound ethical principals permeated through the central core of its business operations. The result of several probes leads to a conclusion that Starbucks does business in a profitable and morally sound manner. Humana Inc. is a large Health Maintenance Organization (HMO) with operations that place it third among the top players in the field. In contrast to Starbucks’, research demonstrates that Humana, and arguably all for-profit HMO’s, lacks a sound ethical foundation. The boundaries between generating a healthy return and providing quality medical care produce conflicts of interest, which for all involved lead to bad decisions and moral dilemas. The conclusions reached in this paper are the result of extensive investigation conducted through the Internet, personal interview, literature review, and legal findings. The consensus drawn from this analysis is that Starbucks is a shining example of corporate social responsibility and Humana is not. Starbucks is the United States number one specialty coffee retailer and a presence known around the world. It has over 2,600 coffee shops from Asia, Canada, the United Kingdom and the United States. Starbucks not only sells coffee but: pastries, food and drinks, mugs, and coffee making accessories. Starbucks sells their beans to restaurants, airlines, hotels, and by mail order. We will write a custom essay on Starbucks Humana and Ethics specifically for you for only $16.38 $13.9/page Order now Starbucks mission statement is †¦Ã¢â‚¬ to establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles as we grow. The following six guiding principles will help us measure the appropriateness of our decisions:† ? Provide a great work environment and treat each other with respect and dignity. ? Embrace diversity as an essential component in the way we do business. ? Apply the highest standards of excellence to the purchasing, roasting, and fresh delivery of our coffee. Develop enthusiastically satisfied customers all of the time. ? Contribute positively to our communities and our environment. ? Recognize that profitability is essential to our future success. This group believes that Starbucks is an ethical and exhibits moral responsibility by the actions they engage in to support their mission. Their many humanitarian efforts are outlined in this paper. Starbucks is active in several different humanitarian efforts. Whereas the humanitarian donations of an organization cannot be proven to create an ethical company, there does appear to be merit in these efforts. Starbucks donates its time, money, and effort to promote preserving the environment, literacy, human rights, and AIDS research. With this much humanitarian donations, Starbucks gains the appearance of an ethical and moral position in its industry. Starbucks Environmental Mission provides a framework for decision-making at Starbucks. Starbucks Environmental Mission statement states that we will fulfill this mission by a commitment to: (1) understanding of environmental issues and sharing information with our partners, (2) developing innovative and flexible solutions to bring about change, (3) striving to buy, sell and use environmentally friendly products, (4) recognizing that fiscal responsibility is essential to our environmental future, (5) instilling environmental responsibility as a corporate value and (6) measuring and monitoring our progress for each project. Starbucks composts its coffee grounds, recycles its burlap bags, and works with a consulting firm to research new recycling plans for its stores. Starbucks initiative to develop an environmentally friendly cup has not been successful. After a two-market test of the cup it has stopped trying to produce such a cup. The results of the test have not been disclosed. Starbucks is very active in the endeavor of literacy. Promoting literacy has been one of its main objectives. Starbucks has partnered with a number of celebrities to promote literacy. .u3ca583388f0a4ecea61224b77faffbaf , .u3ca583388f0a4ecea61224b77faffbaf .postImageUrl , .u3ca583388f0a4ecea61224b77faffbaf .centered-text-area { min-height: 80px; position: relative; } .u3ca583388f0a4ecea61224b77faffbaf , .u3ca583388f0a4ecea61224b77faffbaf:hover , .u3ca583388f0a4ecea61224b77faffbaf:visited , .u3ca583388f0a4ecea61224b77faffbaf:active { border:0!important; } .u3ca583388f0a4ecea61224b77faffbaf .clearfix:after { content: ""; display: table; clear: both; } .u3ca583388f0a4ecea61224b77faffbaf { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u3ca583388f0a4ecea61224b77faffbaf:active , .u3ca583388f0a4ecea61224b77faffbaf:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u3ca583388f0a4ecea61224b77faffbaf .centered-text-area { width: 100%; position: relative ; } .u3ca583388f0a4ecea61224b77faffbaf .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u3ca583388f0a4ecea61224b77faffbaf .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u3ca583388f0a4ecea61224b77faffbaf .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(; position: absolute; right: 0; top: 0; } .u3ca583388f0a4ecea61224b77faffbaf:hover .ctaButton { background-color: #34495E!important; } .u3ca583388f0a4ecea61224b77faffbaf .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u3ca583388f0a4ecea61224b77faffbaf .u3ca583388f0a4ecea61224b77faffbaf-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u3ca583388f0a4ecea61224b77faffbaf:after { content: ""; display: block; clear: both; } READ: Who really wrote shakespeare's work EssayDuring the 1999 baseball season the â€Å"Read. Dream. Grow. Out of the Park – Into the Books† program partnered Starbucks with Mark McGwire. For each home run that McGwire hit Starbucks donated $5000. 00 to support children’s charities in the community where the game was played. Starbucks guaranteed a minimum of $250,000 for the season. Starbucks has also partnered with Doonsebury cartoonist, Gary Trudeau by selling Doonesbury products at its coffee shops. All proceeds go to local literacy programs. The first year of this partnership raised over $300,000. In addition to these more glamorous endeavors, Starbucks has also collected books, donated by its customers, for the All Books for Children book drive. The books will be distributed to local organization across America. Starbucks has partnered with CARE, an international relief organization, to promote human rights. In addition to operating coffee shops around the world Starbucks suppliers are located in Latin America, Africa, and Southeast Asia. Some initiatives that it is involved in are education and literacy programs, rural community development and preservation of national parklands. Starbucks is the first US agricultural commodity company to adopt a corporate statement regarding human rights. The statement is called Starbucks Coffee Company’s Framework for a Code of Conduct. Starbucks was awarded the National Leadership Award by AIDS Action. AIDS Action is the national voice on AIDS, representing Americans affected with HIV/AIDS and 2,400 community-based organizations that serve them. Starbucks received this award for the efforts of thousands of Starbucks employees who have supported AIDS causes by fund raising and volunteerism and for marketing the Red Ribbon Sampler, a product designed to raise money for AIDS service providers. In 1997 three Starbucks employees were murdered in a Washington D. C. store. Starbucks responded by creating the Starbucks Memorial Fund. All proceeds from that store are now donated to D. C. charities that promote violence prevention and victim assistance. In June of 1999 $75,000 was given to eight organizations. Starbucks calls its employees partners. It offers stock option programs. It encourages its employees to be actively involved it the community by giving financial support and product donations to organizations where its employees donate their time. There have been a few unsatisfied customers with Starbucks, as is generally the case with any large consumer focused company. A few of the disgruntled customers established a web site, www. starbucked. com, to allow other customers to vent their frustrations. Humana is the third largest managed healthcare company in the United States. The relative size of the organization coupled with inherent conflicts of interest has led Humana, among other HMO’s, to become involved in decisions of questionable ethical substance. Humana espouses the vision, â€Å"To improve the health of our members, and provide value to our customers, partners and shareholders. † An underlying question is how well are they pursuing their vision? This group believes that Humana is an example of a company with ethical integrity problems. No discussion of one HMO could possibly be complete without looking at the industry as a whole. There is a fine line that HMO’s tread when determining what is in the patient’s best interest. Some would argue that bureaucracy in managed care programs, despite best intentions, leads to compromises in patient care. Conversely, the HMO’s would argue that stretching limited resources in a regulated manner produces the greatest good for greatest number of patients. One is left with many questions about which priorities are greatest, profit or patient care? In fact, a recent national class action suit filed on behalf of 32 million plan participants by the REPAIR legal team has challenged the five largest HMO’s with just this issue. In addition, REPAIR exposes and attacks several non-disclosed HMO practices of questionable morality: ? Gag orders, which are arrangements that HMO’s make with participating physicians that to penalize them for advising certain treatment alternatives. ? HMO determination of â€Å"medical necessity† in conflict with physician decision, driven by profit consideration. ? Limiting patient access to specialists. .u12934ed2568927db92f2e9a047f1a91c , .u12934ed2568927db92f2e9a047f1a91c .postImageUrl , .u12934ed2568927db92f2e9a047f1a91c .centered-text-area { min-height: 80px; position: relative; } .u12934ed2568927db92f2e9a047f1a91c , .u12934ed2568927db92f2e9a047f1a91c:hover , .u12934ed2568927db92f2e9a047f1a91c:visited , .u12934ed2568927db92f2e9a047f1a91c:active { border:0!important; } .u12934ed2568927db92f2e9a047f1a91c .clearfix:after { content: ""; display: table; clear: both; } .u12934ed2568927db92f2e9a047f1a91c { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .u12934ed2568927db92f2e9a047f1a91c:active , .u12934ed2568927db92f2e9a047f1a91c:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .u12934ed2568927db92f2e9a047f1a91c .centered-text-area { width: 100%; position: relative ; } .u12934ed2568927db92f2e9a047f1a91c .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .u12934ed2568927db92f2e9a047f1a91c .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .u12934ed2568927db92f2e9a047f1a91c .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(; position: absolute; right: 0; top: 0; } .u12934ed2568927db92f2e9a047f1a91c:hover .ctaButton { background-color: #34495E!important; } .u12934ed2568927db92f2e9a047f1a91c .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .u12934ed2568927db92f2e9a047f1a91c .u12934ed2568927db92f2e9a047f1a91c-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .u12934ed2568927db92f2e9a047f1a91c:after { content: ""; display: block; clear: both; } READ: Does It Matter If I Vote? EssayHMO’s by nature are prone to lawsuits as decisions over coverage frequently disagree with patient / physician decisions. However, this team believes that lawsuits against Humana undermine its devious backbone. Comparison has not led us to believe that Humana is any worse than the other major HMO players are, so perhaps we should group the entire lot of HMO’s as suspect in social responsibility. Forsyth v. Humana. Although still in appeal, Humana was found guilty under ERISA of racketeering charges that in essence allowed the company to receive kickbacks from hospitals in excess of patient costs. Price v. Humana. A RICO (Racketeering Influenced and Corrupt Organizations Act) claim that Humana influenced decisions concerning â€Å"medical necessity,† by providing incentives to physicians to deny coverage. Chipps v. Humana. Humana accused of discontinuing coverage for family’s four-year old daughter, Caitlyn, whom was receiving extensive therapy treatment for cerebral palsy. Humana was found guilty on several counts for withholding information related to the case. Texas Attorney General. Sued Humana and five other HMO’s for allegedly â€Å"penalizing doctors who do not limit patients medical care and illegally compensating those who did. † As further indication of Humana’s lack of interest in patient’s needs, the company decided to divest non-profitable Medicare operations, due to â€Å"government reimbursement inadequacies for the Medicare+Choice HMO product. † While one would struggle to argue that any for profit entity would survive not covering its costs, dropping patients in lieu of profits may lack ethical standing. While denying coverage to patients, like Caitlyn, and engaging in price reduction schemes that are not only unethical, but quite possibly illegal, Humana finds no problem paying its Chairman of the Board $4. 5 million and its President and CEO, $3 Million. The charitable wing of the Humana organization was founded to â€Å"support charitable organizations and institutions that promote education, health and human services, community development and the arts. † While the group believes that these endeavors are indeed noble, Humana can not make up for a poor ethical foundation by throwing money at the problem.

Saturday, March 14, 2020

SWOT Analysis for Samsung

SWOT Analysis for Samsung Introduction Samsung is a large South Korean electronics company that has global market coverage. This firm was started in 1938, by Lee Byung-Chill as a trading firm. During these years, this firm traded as a retail firm, mostly in apparels. The firm received a massive growth and extending its line of products to include food processing, insurance, textile and securities. The firm was able to grow rapidly because of the enabling environment.Advertising We will write a custom essay sample on SWOT Analysis for Samsung specifically for you for only $16.05 $11/page Learn More This firm entered the electronics industry in 1960s. The management of this firm had seen some of the benefits of operating in the electronic industry. Technology was becoming relevant, and this firm realized that there were a lot of opportunities in this industry. The management believed that the firm was able to make it through given the kind of labor it had, and the resources it had mana ged to amass. In 1970s, this firm entered shipbuilding and construction industry. The management was determined to diversify in as many industries as possible in order to minimize the effect that may arise due to any external factor that may affect any of the industries. This was one of the first few firms that embraced Total Quality Management as a tool for ensuring that there is constant customer satisfaction. Since then, this firm has received a consistent growth in various sectors it has invested in. this firm currently operates in different units, with each unit in its own industry, and operating semi autonomously. Samsung Electronics is the world’s largest IT Company in terms of revenues earned (Montgomery, 2012). This unit has been in constant competition with Apple in the Smartphone industry, and given the current trends, it is easier to predict that this firm may soon become the leading manufacturer and distributer of Smartphone. Samsung Heavy Industries is the secon d biggest shipbuilder on the basis of the revenue earned. Other notable Samsung products include Samsung Engineering which offers various engineering solutions, Samsung Life Insurance which offers life insurance, and Samsung Everland among other products. SWOT Analysis of Samsung According to Montgomery (2012), SWOT analysis is always a very important tool that helps in determining the internal ability and weaknesses of the firm, and the opportunities and threats that are available in the external environment. This analysis will help in understanding this firm, and in knowing some of the factors that have propelled it to its current position in the market. Strengths and Weaknesses of the Company Samsung has some special abilities that can be considered its main strength in the market. The ability of this firm to diversify in about ten industries which includes electronics, locomotives, insurance, entertainment, transport, among others is a special ability that makes it stand out in the world as one of the few firms to operate in more than ten industries (Samsung mobiles, 2012).Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More To help it succeed in these industries, this firm has come up with a quality control unit in all its subsidiaries in order to ensure that it delivers quality products to the customer. Ability to deliver quality service to the customer has made it develop a special niche in the market making its products popular across the world. The firm is also one of the first firms that embraced value chain management (Cheap Samsung phones, 2012). Through this, the firm has been able to continue satisfying its customers at a cheaper cost. The ability of this firm to adopt the emerging technologies has been considered as strength by other firms. Samsung Galaxy is one of its recent products that demonstrates its capacity to deliver special satisfaction to its customers by bringing products that are a little beyond the expectations of the market. Despite the above strengths for this firm, it has some weaknesses that have impeded its growth to a given degree. One of the main concerns that this firm has not addressed properly is the issue of environmental management. The components of the products of this firm are known to be very dangerous to the environment (Samsung mobiles, 2012). Old phones, television sets, laptops among other products pose a serious challenge to the environment. This firm has been criticized by a number of scholars, alongside other firms, to be leading in the pollution of the environment. This firm is yet to come up with a clear structure on how it can manage environmental pollution caused by its wastes around the globe (Yodhia, 2013). The firm has claimed that it has been engaging in corporate social responsibility. However, this has not been enough to make the public believe its commitment to a cleaner enviro nment (Cheap Samsung phones, 2012). Opportunities and Threats In every industry, there are always opportunities and threats that a firm may come across in the external environment. There are various opportunities that exist for Samsung in its operations in the global market. One of the opportunities that this firm has had is an expansive and unexploited market in the third world countries (Cheap Samsung phones, 2012). Most of the electronics firms have focused their effort on building a large base of loyal customers in the leading economies like the United States and the European markets. This firm has managed to tap into the emerging markets in African and parts of Asia. The stable economic growth in the major economies means that there is increased opportunity for this firm to increase its sales in such countries as the American markets and the markets in Europe (Cheap Samsung phones, 2012). This growth of the economy means that the consumers will always have enough to spend on lu xurious goods such as Samsung Galaxy. There is an interesting trend in the market where this firm is competing with Apple for the market share of the tablets.Advertising We will write a custom essay sample on SWOT Analysis for Samsung specifically for you for only $16.05 $11/page Learn More The Samsung Galaxy Note 10.1 and Apple iPad 3 have been competing in the market for supremacy (Samsung mobiles, 2012). Although this may be considered as a threat, this competition has offered the two firms an opportunity to acquire a special niche in the industry, outsmarting some of the former industry giant like Nokia and Motorola. The emergent of an economically empowered youth around the world is also another opportunity that this firm has been able to exploit (Cheap Samsung phones, 2012). In the IT industry, their main target market is the youth. With an economically empowered youth, this firm can generate a lot of benefits through increased sales. There are threat s that exist in this industry that is worth noting. Technology is probably the main threat that this firm faces in this industry. Samsung has used technology to reach its current position. It is one of the few firms that have managed to adapt to the emerging technologies very fast. However, it is a nightmare trying to figure out what some of the competitors can do with this same technology. Another threat that this firm faces is the stiff competition posed by rival firms. This industry is one of the most competitive industries in the world (Samsung mobiles, 2012). Any slight mistake by the firm may result in a situation where its market share is taken over by other rival firms. Evaluation of SWOT Analysis The SWOT analysis above shows that Samsung is in a very strong competitive position in the market. The firm is in a sound position to compete favorably with other firms and achieve desired results. The firm can easily continue pursuing its current strategies profitably. In order to turn its weaknesses into strength, this firm should consider increasing its campaigns on environmental conservations. This can be achieved by developing new strategies taking into consideration the current prevailing circumstances Conclusion The analysis of Samsung done above clearly demonstrates that this firm has a higher capacity to achieve the best result in various industries in which it operates. This firm should consider coming up with a marketing management strategy that will make its products not only known, but also cherished in the market. The management should put customer’s satisfaction above immediate gains such as profitability. Profitability of a firm always comes as a result of a built trust between the firm and the buyer. It may cost the firm trying to develop this trust. However, once the trust is developed, there will be a continuous profitability to the firm. The management should also take into consideration, the need to maximize emerging technologies a s a way of remaining competitive.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More The market has become very hostile, and Samsung must ensure that it develops competitive strategies regularly to counter threats posed by competitors. This can be achieved through structuring the company on the basis of the current market forces, and ensuring that technology is at the core of all operations of the firm. References Cheap Samsung phones. (2012). The history. Web. Montgomery, A. (2012). Apple and Samsung on the rise in Best Global Brands ranking. Web. Samsung mobiles. (2012). Samsung history. Web. Yodhia, A. (2013). Sample of SWOT Analysis: Samsung case. Web.

Thursday, February 27, 2020

Lloyds TSB Bank (stakeholders) Essay Example | Topics and Well Written Essays - 2000 words

Lloyds TSB Bank (stakeholders) - Essay Example The successful implementation of the Group's strategy is the responsibility of all 70,000 staff employed by the Group. It is their approach to making Lloyds TSB a high performing organisation that has enabled the Group to make such good progress in 2004 and which only they can ensure further progress over the next few years. The focus of Lloyd TSB on their customers has never come at the expense of other stakeholders. They claim that they are constantly striving to make Lloyds TSB a great place to work and a great investment opportunity for shareholders. For shareholders, Lloyds TSB delivered a total shareholder return (share price appreciation plus dividends) of 15 per cent during 2004, a significantly better performance than both the FTSE Bank Index and the FTSE 100 Index. So, 2004 has been a year of good progress for customers, staff and shareholders all of whom are linked by a common desire - the successful delivery of Lloyds TSB's business and financial strategies. (Banking business Review 2005) Lloyds TSB has a clearly articulated organic growth strategy that is focused on improving and deepening relationships with our personal and business customers. During 2004 this strategy has started to gain traction, with good progress being made in each of their business units. The successful delivery of profitable franchise growth has been central to the Group's return to positive earnings momentum during 2004. The building blocks of attracting, retaining and developing customer relationships in all areas of the business are the foundations of profitable franchise development and sustainable earnings growth. With this in mind Lloyds TSB has spent much of the last few years putting their customers at the heart of the strategy, ensuring that customer needs drive their business transformation. During 2004 they have continued to improve the product range, they have significantly enhanced their customer service levels, and have made clear progress in improving the Group's processing efficiency. As a result, customer satisfaction levels are higher than at any time during recent years and they are recruiting a higher number of quality customer relationships. (Banking business Review 2005) iii) The company also provides telephone and Internet banking services. Cheltenham & Gloucester (C&G), a subsidiary of Lloyds TSB, is the group's residential mortgage provider, selling its products through branches of C&G and Lloyds TSB Bank in England and Wales, as well as through telephone, Internet and postal services. The insurance and investments sector operates through Scottish Widows, the group's specialist provider of life assurance, pensions and investment products. These services are distributed through the Lloyds TSB branch network via independent financial advisers and directly via the telephone and the Internet. Insurance and inves

Monday, February 10, 2020

Societal Perception Of Foreign Business In Nigeria Dissertation - 1

Societal Perception Of Foreign Business In Nigeria - Dissertation Example Such permission can only be granted by the local communities like the Ogoni. The social perceptions towards the foreign companies operating in Nigeria deteriorated as communities became displaced and their resources forcefully are taken to accommodate the oil fields. The societal perceptions of the oil-led development in many countries have many consequences. Some of these consequences include slow growth, inequality, and unemployment. Countries that depend on oil production are characterized by poor governance, high rates of corruption and high instances of conflict. This has added to the notion that foreign companies are exploitive and unfriendly. Norway has used the benefits of North Sea petroleum to develop its economy. Nigeria and Angola have been suffering from poor management of the same resource. In Nigeria, the disparity between poverty and oil wealth is notable (Parker 2006). The same trend has been observed in Venezuela. Foreign companies like Shell-BP for partnerships with domestic elites with an aim of protecting their interests. The multinational has been blamed for the inequalities created by the oil-led development. In the Niger Delta region, exploration began in 1958. The compensation of the land acquisition in the delta region has aided only a small group of people (Apter 2005). The environment and the local economy remain devastated. Gas flaring has permanently destroyed food crops and the only source of livelihoods for the local communities (Parker 2006). Barren farmlands and destruction of drinking water have created tensions between the local communities and the foreign mining companies. Thousands of villagers have been killed through explosions and raptures.

Friday, January 31, 2020

Role of the US Constitution and Legal System in Business Regulation Essay Example for Free

Role of the US Constitution and Legal System in Business Regulation Essay The Constitution of the United States and their legal system have an impact on the guidance and operation of companies in any industry. In case a person breaks a law, for example, he or she may be obliged to pay a fine or even imprisoned in the US. It works the same way with companies: if a business is found responsible for allowing its employees to violate regulations this company is subject to a fine and even closedown. For instance, companies are responsible to guarantee that all employees are legally authorized to work in the United States. Occasionally employees without proper documentation are able to get a job. The law enforcement agencies perform raids on business enterprises in effort to enforce appropriately laws concerning citizenship and permanent residency. These raids have been taking place all over the United States in attempt to protect the motherland after the tragedy of the September 11th. Immigration authorities have used debatable procedures when many innocent people have been kept in custody. The law allows the Immigration and Customs officials the right to question anyone on the premises during a search. It is the employers obligation to guarantee that all employees are legally authorized to work by means of performing systematic background checks in order to avoid a chaos and confusion during raids and punishment from the government of the US. Application of Constitutional RightsIn cases when organizations are hiring workers without proper documentation, the government enforces laws in order to protect the interest of United States citizens, the government, and businesses. In Los Angeles, a business was raided and workers were detained due to immigration authorities receiving information about undocumented workers at a particular organization. The constitution grants the right for authorities to search and seize given there is probable cause (US Constitution Annotated-Analysis and Interpretation of the Constitution, 2005.) Probable cause can be a controversial term that is used, in theory it means that all facts must be thoroughly investigated and warrants will be granted, if procedures are followed. In this particular case in Los Angeles, documented and undocumented employees were detained. Unfortunately, the document employees believed their constitutional rights were violated and they sued the Immigration and Customs Enforcement for false imprisonment and  detention without justification. The search warrant permits Immigration and Customs Enforcement to question everyone inside of the establishment in question (Bazar, 2008). In this particular case, one-fifth of the employees at this establishment were found to be undocumented. The Effect of Constitutional Rights on BusinessesEmployers are screening their employees more thoroughly to avoid the serious consequences of being an enabler of undocumented citizens. As one can imagine, this is a timely and costly procedure even if enough qualified employees are available. In many businesses, organizations are struggling to keep up with demand rather than being overly selective employers are looking for bodies to fill positions. Laws and regulations come with a cost; when those laws do not promote a healthy business environment, laws will stunt the growth of business enterprise. When organizations do not follow procedure by actively screening their applicants by conducting background checks, it reflects poorly on the organizations. There is a high risk of hiring applicants who are not qualified for positions, and the probability is even higher that undocumented workers will be hired. The Immigration and Customs Enforcement is enforcing laws designed to protect the interest of businesses, losing employees is extremely costly. When employees are documented they are more likely to remain employed at the company. Overall, constitutional rights and United States laws impact the hiring procedures of organizations which directly impacts the overall productivity of business. Following local city, state, and federal laws determines the flow of business and affects the customer base. Impact of Labor LawsLabors laws impact businesses the most because they dictate how businesses are run, their daily productivity, and expenditures. Federal labor laws protect the interest of employees by setting strict standards for organizations to follow. Regulations schedule breaks, wages, safe working conditions, unemployment insurance. There are federal standards that organizations must abide by and state regulations which never go below the federal standards. Federal laws set a minimum standard and state governments decide what is appropriate for their state (keeping in mind the cost of living standards). Federal and state regulations dictate the age of  employees including hours and breaks. There are strict restrictions about the type of work environment children can work in; allowing children to work in hazardous conditions is strictly prohibited under federal law (US (Department of Labor, 2008.) Employers must abide by federal regulations to compensate employees for workin g more than 40 hours per week. At some organizations unions are established to defend the rights of employees. Unions are a powerful force in the United States and are able to negotiate further for wages; holiday pay, fight against disciplinary action, and other challenges employees deal with on a daily basis. ConclusionThe United States Constitution and federal regulations have a tremendous impact over the functionality of all aspects of daily business operation. Immigration laws have impacted the operations of businesses; some organizations are learning they must follow federal laws by thoroughly screening applicants prior to hiring them. These regulations are in place to protect employers from severe loss of capital. The negligence of employers can impact citizens in good standing because Immigration and Customs Enforcement can use the right of search and seizure to question anyone in a business establishment. The United States Constitution and federal regulations are in place to protect the interest of businesses and people working in the United States legally. When regulations are not actively enforced by employers it impacts the interest of the business, and its employees who are law abiding. Labor laws protect the interest of employees and the United States economy. The laws dictate working conditions, hours employees can work, and federal standards for minimum wage are set. Most important, labor laws protect the interest of the future generation by enforcing age restrictions that would interfere with the development of children. Federal laws are designed to be fair and balanced to protect the interest of businesses and legal employees. References Bazar E. (2008, June 25). Citizens Sue After Detentions, Immigration Raides. USA Today. Retrieved November 1, 2008, from: Constitution Annotated-Analysis and Interpretation of the Constitution. (2005) U.S. Supreme Court Center. Retrieved October 30, 2008, from: Department of Labor. (2008). Compliance Assistance. Retrieved November 1, 2008, from US Department of Labor :